Shipping instructions:

Thank you buyers for choosing our factory! We will repay your strong support with high-quality products, affordable prices, and sincere service! In order to bring a pleasant online shopping experience to customers and friends, we will explain the delivery details to avoid some unnecessary troubles and misunderstandings.

1. All commodity prices include tax.
2. Delivery time: We will ship all products in stock within 72 hours (there will be a slight delay on statutory holidays). So please consult customer service before placing an order whether the product you want to order is in stock, and we will definitely answer you in detail.
3. Delivery method: At present, the delivery methods of lighting products are generally divided into two types: freight logistics and express delivery. Large and multi-piece lighting products are recommended to be sent to freight logistics, and the freight is cheap. When arriving, customers need to bring their ID cards to the logistics point to pick up the goods by themselves. Small, small and urgent lighting products can be sent by express, and the arrival speed is fast. Delivery to the door does not require self-pickup, but the freight is more expensive than logistics.
4. About returns: Our store does not accept unreasonable returns (such as inappropriate size, dislike of color or style). Please confirm the size and style before purchasing. If there is any quality problem with the product, we will replace the accessories or replace the product for free.
5. Transportation damage: We use inlaid foam packaging to ensure that the lamps and lanterns are damaged less during long-distance transportation. If the accessories are damaged due to brutal freight, customers and friends will contact our customer service as soon as possible after unpacking, and send pictures of the damaged accessories, and we will reissue the accessories to you for free.
6. Regarding color: All pictures are taken in kind and displayed in detail from multiple angles. Due to the difference in light and display, there will be a color difference in the product pictures. Please choose carefully if you mind the color difference problem to avoid transaction disputes.
7. Regarding the size: The size of the lamp is manually measured. Due to the different measurement methods and measuring instruments of each person, there may be an error of a few centimeters. This is a normal phenomenon, and we guarantee that the error will not be very large.
Thank you for your careful reading. If you have any other unknowns, you can contact us at any time. We will be happy to answer your questions!
[After-sales services]
Our factory promises: two-year free quality assurance. From the date of purchase, if the product has electrical failure problems under normal use, you can get two-year warranty service for free (except light sources). The scope of warranty is limited to
Repair or replace faulty parts.
The following cases cannot enjoy free warranty service:
A. Damage caused by improper use and installation of the power supply;
B. Damage caused by wrong use or improper repair or modification.
C. Damage caused by incorrect or negligent use of inappropriate accessories.
D. Damage caused by other accidents.
[Lamp installation]
Reminder: Lamps are electrical products. In order to ensure safety, please hire professional electricians to guide the installation of lamps!!!